For training programs (Externship / Guided Projects/ Career Programs) offered on SmartInternz, except, a user may request a refund anytime before two days of their chosen batch commencement date. A transaction processing charge of 18% of the training fee paid by the user will be deducted and the remaining will be refunded within 15 working days (Monday to Friday, excluding national holidays) of the refund request being raised by the user.
However, once the user has made the payment and accessed the training content, no refund would be permitted.
If a user is enrolled in a training that has been withdrawn by SmartInternz, he/she will be entitled to 100% refund within 15 working days (Monday to Friday, excluding national holidays) of the training program being withdrawn and the refund would be initiated by SmartInternz.
For Internships posted on SmartInternz, an employer may request a refund anytime before their internship post is made active on the platform or if they do not receive any recommendations through our invite candidate feature under our offering of 'Database access'. The entire amount will be refunded within 15 working days (Monday to Friday, excluding national holidays) of refund request being raised by the user. However, once the user has made the payment and internship post is live, no refund would be permitted.
For advertisers who advertise their products, offerings, and services on different SmartInternz (Website, Newsletter, Facebook page, other social media channels etc.), no refund/cancellation would be permitted after the advertising campaign has begun or the payment is received, whichever is earlier. If an advertising campaign is cancelled by SmartInternz due to its internal policies, the advertiser would be entitled to a refund on a pro-rata basis (after deducting the amount for the deliverables already served).
Not with-standing this policy, any specific terms and conditions mentioned on individual product & service page, and/or as agreed with a user before/during/after the transaction, will override the terms and conditions mentioned here in case of a conflict.
We may make changes to our products & services, and associated terms & conditions (including terms and conditions on refund and cancellation), from time to time. You are advised to refer to our latest terms and conditions on this page and associated product/service specific terms and conditions page before making a purchase.